- All expedited orders need to be received prior to 11:30 AM PST for same day processing.
- Ground shipping takes 5-10 business days from the order date.
- Expedited orders received after 11:30 AM will be processed the following business day.
- Expedited Shipping charges are not returnable or refundable.
- Sole Society is not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays, and work stoppages or delays.
- For more information, call Customer Care at 877-765-3009 Mon- Fri 7:00AM – 5:00 PM or email customer care at customercare@solesociety.com.
1. If I choose Expedited Shipping when will my order arrive?
| EXPEDITED SHIPPING METHODS AND ARRIVAL | |||
|---|---|---|---|
| Orders Before 11:30 AM PST | 3rd Business Day | 2nd Business Day | Next Business Day |
| Sunday | Thursday | Wednesday | Tuesday |
| Monday | Thursday | Wednesday | Tuesday |
| Tuesday | Friday | Thursday | Wednesday |
| Wednesday | Monday | Friday | Thursday |
| Thursday | Tuesday | Monday | Friday |
| Friday | Wednesday | Tuesday | Monday |
| Saturday | Thursday | Wednesday | Tuesday |
2. Can Sole Society ship to PO Boxes?
Sole Society does not ship to PO Boxes.
3. Does Sole Society ship to Puerto Rico?
No.
4. Does Sole Society ship to Alaska and Hawaii?
Yes, ground only. No expedited shipping. A $9.00 shipping fee will be applied.
5. Do I get my expedited shipping charge back if I return a pair of shoes?
Expedited Shipping charges are not returnable or refundable.