- All expedited orders need to be received prior to 11:00 AM PST for same day processing.
- Ground shipping takes 5-10 business days from the order date.
- Expedited orders received after 11:00 AM will be processed the following business day.
- Expedited Shipping charges are not returnable or refundable.
- Sole Society is not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays, and work stoppages or delays.
- At this time, we are unable to cancel any Orders that have Expedited Shipping selected. We apologize for any inconvenience.
1. If I choose Expedited Shipping when will my order arrive?
|EXPEDITED SHIPPING METHODS AND ARRIVAL|
|Orders Before 11:00 AM PST||3rd Business Day||2nd Business Day||Next Business Day|
2. Can Sole Society ship to PO Boxes or APO/FPO addresses?
Sole Society does not ship to PO Boxes or APO/FPO addresses.
3. Does Sole Society ship to Alaska, Hawaii, and Puerto Rico?
Yes, ground only. No expedited shipping. A $9.00 shipping charge will apply for orders shipping to Alaska and Hawaii. A $12.95 shipping charge will apply for orders shipping to Puerto Rico.
4. Does Sole Society ship international?
Currently, only to Canada. A $9.95 shipping fee will be applied.
5. Do I get my expedited shipping charge back if I return a pair of shoes?
Expedited Shipping charges are not returnable or refundable.